Services Explained

 

 

‘Call In’ & Home Visits

Our ‘Call in’ Service is our most popular service, as it has the biggest impact.  ‘Call In’ is exactly what it says; we visit the Service User at home offering companionship and conversation.  This simple act can make a real difference to our Service Users quality of life.  Visiting them at their home provides them

with social interaction and friendship.

 

The Home Visit Service is an extension of the ‘Call In’ Service, giving the primary Carer (partner, neighbour, friend or relative) the opportunity to take some time

for themselves out of the care environment to recharge

leaving their loved one in our capable hands.

 

Night Service

We offer an all Night Service, where we will stay at the

Service Users home to monitor and support them to

ensure they feel safe and have a peaceful night’s sleep. 

 

 

 

Meal Preparations   

HaywardCare will support the Service User in preparing and making their meals.  We will assist them and encourage them if it is required. If we make food for them we will only use food that they have in their home.

 

 

 

 

Domestic Maintenance 

Basic maintenance of the home can become a big job if the upkeep is not done regularly i.e. putting up curtains, changing light bulbs, replacing batteries etc.  HaywardCare can assist you or do these jobs for you.

 

 

 

Having a neat garden to sit in can be fantastic therapy but keeping on top of the weeds can be struggle.HaywardCare offers a service that covers the basic maintenance of the Service Users garden.This includes cutting of grass, removal of weeds and tidying of

borders.We can do this with the Service User or on their behalf using their Gardening tools. 

 

Shopping Assistance

 This gives the Service User the opportunity to be more mobile and feel a part of the community. 

 Whether it is for necessity/grocery shopping or casual enjoyable shopping, HaywardCare would accompany the 

 Service User on their shopping trip. Depending on the distance to their desired shopping location, this could be

 either walking with the Service User or driving them there and back.

 

 

Shopping For You 

 To take away the hassle and stress of doing regular shopping. HaywardCare would carry out   any shopping requirements on behalf of the Service User in the event that they are unable 

to do this for themselves.

 

 

 

Support with Housework

HaywardCare will assist the Service User with cleaning duties such as dusting, vacuuming, cleaning of the kitchen and bathroom areas etc.If the Service User is unable to participate we will do these

tasks on their behalf, using the products that they use regularly, we won’t however use any toxic labelled products. 

HaywardCare will assist the Service User with all washing and ironing requirements...our aim is

to encourage and support the Service User in doing

these tasks but if they are unable to we can on their

behalf.  

 

 

 

Appointment Transportation

 

Getting to and from appointments can be a worry and could make you feel a burden on family members. 

HaywardCare aim to take away these worries by accompanying the Service User to and from any appointments they have with an option for us to wait with you if required.

 

 

 

 

 

Appointment Arranging

 

HaywardCare has links with other businesses in your community and are happy to arrange on ourService Users behalf appointments withMobile Hairdressers, Gardeners etc.  We are also happy to assist with arranging Doctors, Dentists, Chiropodists and Opticians if required.

 

 

 

 

Hospital Visits

 

Hospital Visits is a service we feel is unique to HaywardCare.  If the Service User were to be admitted

to Hospital for any length of time, HaywardCare would regularly visit them in the hospital.  Whether it’s

for a few days or a longer stay HaywardCare will still be there for you.  

 

 

 

 

 

 

 

 

Gentle Exercise, Accompanied Walks  

This service is aimed to keep the Service User active.  HaywardCare will support and encourage them keeping active, be it walking round the garden, the block or the local park.  HaywardCare would also be willing to accompany the client to group activities of their choice.

 

Social Activities

Maintaining a Service Users involvement in the community or in social gatherings is very important to us, so HaywardCare offer an accompanied service.  Whatever your hobby or interest we can assist you. Be it Ballroom Dancing, Bingo or attending the Theatre we will be more than happy to accompany you.  

 

 

 

                                  

 

 

Support with Correspondence 

Sometimes people need support with writing letters, cards, completing forms etc. Government documents can be challenging for most people so HaywardCare can provide support with these tasks, from helping you compose your letters to filling out a benefit form and posting them.

 

 

 

 

 

Support with Computer Skills 

In today’s world people are more reliant on communication via the Internet and e-mail. HaywardCare staff are all computer literate and able to assist, guide and teach these basic computer skills.  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

HaywardCare staff are insured, reference checked and all have  full-enhanced CRB records that are available to view on request. We Operate in North Birmingham & South Staffordshire.

 

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